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My 2013 ‘Warning’ Letter To Wells Fargo’s CEO John Stumpf

Justice League

It comes as no surprise to me that employees at Wells Fargo resorted to dishonesty in opening bogus accounts, just to keep their jobs. Why am I not surprised? Because in 2013, after six years of employment, my sister was about to lose her job at Wells Fargo because she could not meet her sales goals. I wrote this letter to CEO John Stumpf, advising him that the intense sales culture was damaging to employees and consumers. I received a startling response. But first, here is that letter:

March 27, 2013

Mr. John Stumpf,
Chairman and CEO
Wells Fargo & Company
420 Montgomery Street
San Francisco, CA 94104

Dear Mr. Stumpf:

Knowing how busy you are, I apologize for the length of this letter; but as a long-time customer, I ask that you please grab a cup of coffee or tea, sit back, and take the ten minutes you will…

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